Last Updated: January 1, 2024

Welcome to Big City High Life, a Florida-based company operating a multi-vendor marketplace at bigcityhighlife.com (the “Site”). These Terms of Service (“Terms”) govern your access to and use of the Site and the services provided through it. By accessing or using the Site, you agree to comply with these Terms.

1. Acceptance of Terms

By accessing, browsing, or using the Site, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use the Site.

2. Eligibility

You must be at least 18 years old to use the Site. By using the Site, you confirm that you are of legal age and capable of entering into a binding agreement.

3. Account Registration

  • You may need to create an account to access certain features of the Site.
  • You agree to provide accurate, current, and complete information and to update it as needed.
  • You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

4. Vendor Terms

  • Vendors are independent sellers who list their products on the Site.
  • Big City High Life does not own, inspect, or ship vendor products.
  • Vendors are solely responsible for product listings, pricing, fulfillment, and customer service.

5. Product Listings

  • Vendors must ensure all listings are accurate, clear, and compliant with applicable laws.
  • We reserve the right to remove listings that violate our policies.

6. Orders and Payments

  • Purchases made through the Site constitute direct agreements between buyers and vendors.
  • Payment processing is handled by third-party providers. Big City High Life does not store payment information.

7. Shipping and Delivery

  • Vendors are responsible for product shipping and delivery.
  • Delivery estimates are provided by vendors and are not guaranteed by Big City High Life.

8. Returns and Refunds

  • Return and refund policies are set by individual vendors.
  • For issues, customers must contact vendors directly.

9. User Conduct

You agree not to:

  • Engage in illegal or prohibited activities
  • Harass, abuse, or harm others via the Site

10. Intellectual Property

  • All content, trademarks, and logos on the Site are owned by Big City High Life or its licensors.
  • You may not use our intellectual property without prior written permission.

11. Limitation of Liability

Big City High Life is not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Your use of the Site
  • Transactions conducted with vendors

12. Indemnification

You agree to indemnify and hold harmless Big City High Life, its officers, employees, and affiliates from any claims, damages, or losses related to your use of the Site.

13. Modifications to the Terms

  • We may revise these Terms at any time.
  • Notice will be provided for significant changes.
  • Continued use of the Site implies acceptance of updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Florida, excluding its conflict of law principles.

15. Contact Us

If you have questions or concerns regarding these Terms, please contact us:

  • Email: info@bigcityhighlife.com
  • Phone:
  • Address: 6619 South Dixie Highway, #376